This is a summary of the key terms on which we provide our valet parking service, including an explanation of how our liability is limited and the maximum level of cover.
Our full terms and conditions (“Terms”) can be found on our websites at: https://bacchanalia.co.uk/. You should review those Terms and by leaving your car with us for valet parking services, you accept that those Terms (and this summary) are binding on you. If there’s a conflict between this summary and the full Terms, then the full Terms will prevail.
It is your responsibility to secure your vehicle before leaving your key with us and any possessions should be left in your locked boot. We are not responsible for any loss or damage occurring to your vehicle or possessions if you do not do this.
You should only leave your car keys with us and not any other keys.
We will ensure your car is driven carefully and we are insured to park, move and redeliver your car for valet parking. We are only liable for reasonable costs of repair to damage caused by the negligent driving of our employees while providing valet parking. We are not liable for damage caused to the vehicle while it is in our possession, custody or control unless that damage was caused by the negligent driving of our employees. Our total liability is limited to £50,000. We do not exclude or limit our liability in the case of death, personal injury or fraud.
Your car must be roadworthy, insured and taxed. We do not accept responsibility due to any events which are beyond our reasonable control.
Bacchanalia’s valet parking service is provided by: Caprice Holdings Ltd, 26-28 Conway St, London W1T 6BQ.
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Full terms and conditions
Bacchanalia valet parking service terms
These terms and conditions (“Terms”) apply to any person who uses our valet parking service (“Valet Parking”) and “you” and “your” refer to such persons. By using our Valet Parking, you are deemed to have accepted these Terms.
These Terms contain important information, and they specify those matters for which we do not accept responsibility.
1. Who we are and the contract between us.
a. Valet Parking is provided by Caprice Holdings Ltd (company no: 01661349) (“Caprice” or “we”, “us”, “our”), and whose registered office is 26-28 Conway St, Fitzrovia, London W1T 6BQ and
whose VAT no is GB 868 837848. Caprice, among other things, owns and operates ‘Bacchanalia’ (the “Venue”). The contract for Valet Parking is made between you and Caprice.
b. Our prices shown are in pounds sterling and include VAT. Our prices will be such rates as we may determine from time to time and our fees must be paid in full before we will return your keys to you. We will endeavour to add the charges for the Valet Parking to your restaurant bill, or otherwise, we will issue a separate bill.
c. If you fail to collect your vehicle by the time that the Venue closes, you and your vehicle will continue to incur charges at the hourly rate provided for in our pricing information until it is collected or otherwise dealt with in accordance with paragraph 6 below (Abandoned vehicles).
2. Your responsibilities to us
a. Please arrive at the front entrance of the Venue to use Valet Parking or where otherwise directed to arrive by Caprice’s employees, subcontractors or agents (“Caprice Personnel”). When arriving at the Venue, you must drive lawfully.
b. When you have parked your vehicle at or near the Venue, it is your responsibility to: (a) lock your vehicle securely (but leave the key with us); (b) fully close all windows and sunroofs of your vehicle; (c) fully close any convertible roofs (d) apply your handbrake properly; (e) engage any steering lock, alarm or immobiliser that you may have; (f) not leave any animal or person within your vehicle; (g) ensure that your possessions are placed in a locked boot and are not on display.
c. Caprice are not responsible for any loss or damage occurring to your vehicle or possessions within it resulting from your failure to do these things.
d. You should ensure that you leave with Caprice Personnel only your ignition key (and key to any vehicle security device). Caprice accepts no liability for any loss or damage suffered by you where you leave other keys with us. You should retain a spare key to the vehicle.
e. When you leave the vehicle with us for Valet Parking, you are representing that you are the owner of the vehicle or have the power to deal with the vehicle as if you were its owner.
3. Our responsibilities to you
a. Caprice is responsible for ensuring that your vehicle is driven with reasonable skill and care, and Caprice is insured for any loss or damage to your vehicle which occurs because of the negligent driving of Caprice Personnel who are providing Valet Parking. Caprice will pay to you the reasonable cost of repairing any damage to your vehicle which is caused by the negligent driving of Caprice Personnel while they are providing Valet Parking, save that we will not be liable for the first £250 of any claim and that the total liability of Caprice to you for any and all claims is limited to £50,000 (fifty thousand pounds).
b. Except as set out in paragraph 3 a. above, Caprice does not accept liability for (a) damage to your vehicle (whether caused accidentally or by vandalism) while the vehicle is in front of the Venue or in the car park area (b) mechanical, structural or electrical failure to any part of the vehicle and (c) damage caused to your vehicle, other than because of negligent driving of Caprice Personnel, even while it is parked at the Valet Parking car park and this includes damage being caused to your vehicle was caused by the negligent driving of a third party, whether or not the care was being driven at the relevant time by Caprice Personnel.
c. Caprice does not accept liability for theft of or from your vehicle unless you have entrusted the keys of your vehicle to Caprice and then only if the keys have been used to carry out the theft.
4. Damage to vehicles
a. You must inform Caprice Personnel of any pre-existing damage or scratches to your vehicle when leaving it with us for Valet Parking. Caprice may take a photograph, video and/or notes of any pre-existing damage and retain such images, recordings or notes in accordance with its privacy policy.
b. If you believe that damage has been caused to your vehicle while it was in Caprice’s custody, you must report this immediately and, in any case, prior to departing the Venue in your vehicle. We will not consider claims for damage to the vehicle after you have departed the Venue in your vehicle, and it would be difficult for you to prove that the vehicle was damaged in Caprice’s custody.
5. Your vehicle must be roadworthy, insured and taxed
a. By leaving your vehicle with Caprice Personnel for Valet Parking, you warrant that the vehicle is roadworthy, has a valid MOT, tax disc, that all relevant tolls, congestion charges or emissions charges are paid for and that your car is properly insured so as to comply with all relevant UK laws. You indemnify Caprice in respect of all claims, losses, damages, costs and expenses suffered by Caprice arising from any breach of this warranty. You accept liability for all harm suffered by third parties because of any breach of this warranty.
b. Valet Parking is suitable for cars, SUVs and commercial off-road vehicles. We do not offer Valet Parking for motorbikes, scooters, lorries, vans, busses or other outsized vehicles and height restrictions apply in the Valet Parking car park.
c. We reserve the right, if necessary, to inflate any tire with insufficient pressure or change to the spare wheel.
d. Where we believe it is necessary to do so in the interests of security and/or safely, we reserve the right to search your vehicle and any possession stored in your vehicle while it is in our possession or parked at the relevant Valet Parking car park.
6. Abandoned vehicles
a. If, for whatever reason, you are unable to collect and/or drive your vehicle from the Venue on the same day that it was left with us for Valet Parking, you must collect it as soon as possible the next day. If a vehicle is left with us for Valet Parking and is not collected more than 28 days after the day it was left with, then unless we hear from you with a proper explanation for the reason for the delay, together with details of when you expect to collect it, we will be entitled to declared it to be abandoned (“Abandoned Vehicle”).
We will then be entitled to give you 28 days’ written notice to such contact details that you leave with us that the vehicle is an Abandoned Vehicle. After expiry of this period of notice, we will be entitled to remove and sell the vehicle and deduct from the proceeds both our reasonable handling expenses, any costs of the sale (such as auction fees) and any unpaid sums owed to us by way parking charges. We will then endeavour to contact you to remit the balance to you or to the credit card of the person who has made the booking (unless we are notified to do otherwise in writing). This process does not affect our statutory rights.
7. Events beyond our control
Caprice does not accept liability for any failure by it to perform its obligations due to an event beyond its reasonable control. A non-exhaustive list of such events includes war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire and adverse weather conditions.
8. Further limits on our liability to you
Caprice will act with reasonable skill and care when providing Valet Parking. Nothing in these Terms limits our liability in the case of death or personal injury caused by our negligence, or in the case of fraud, or for any other matter that we cannot exclude or limit under English law. We do not accept liability for: (a) any indirect or consequential loss; or (b) any loss of profit, loss of enjoyment, loss of revenue, loss of data, or loss of earnings.
8. Other important terms
a. These Terms, along with our pricing information, constitute the entire agreement between you and Caprice with respect to Valet Parking.
b. If a court or other authority decides that any of these Terms is unlawful, the rest of these terms and conditions or the contract (as applicable) will still apply.
c. We reserve the right to amend these terms and conditions from time to time. Such changes will not take effect until they are uploaded onto our website or otherwise communicated to you (for example, by email) and will not apply retrospectively.
d. These Terms (and any contract between Caprice and you pursuant to these Terms) is governed by English law. Wherever you live, you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you only in the English courts, or if you live in Wales, Scotland or Northern Ireland, in the courts of the country you live in.
